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 Care and Maintenance

CaesarStone Care & Maintenace

Easy Care. CaesarStone’s quartz surfaces never need sealing and require very little maintenance to keep them looking like new. The hard, non-porous surface makes cleaning simple. In most cases, soap and water or a mild detergent are all that are required to maintain its luster. For extra-stubborn spills we recommend using CaesarStone Cream Cleanser. Cleaning Instructions are provided in our 10 Year Limited Warranty card.

Taking Care of Your Quartz Surface
CaesarStone quartz surfaces blend modern sophistication and timeless luxury with unbeatable strength and durability. The ever-lasting finish requires only simple and routine care to maintain its good looks. To clean CaesarStone, we recommend using warm water and a mild detergent or quality spray and wipe type cleaner in order to enjoy enduring beauty and unmatched performance for years to come.

Minimal Maintenance
Virtually maintenance-free, CaesarStone’s hard, non-porous surfaces require no sealing to renew the luster and are simple to clean. In most cases, soap and water or a mild detergent is enough to keep your CaesarStone countertop looking like new. If necessary, use a non-abrasive soft soap along with a non-scratch or delicate scrub pad. Afterwards, thoroughly rinse with clean water to remove residue.

Stubborn Stains or Dried Spills
If needed, apply a non-abrasive household cleaners (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt. For extra-stubborn stains, a no-scratch Scotch-Brite® pad is recommended along with the non-abrasive cleaner recommended by your local CaesarStone® distributor.

Heat Tolerance
CaesarStone is more heat resistant than other stone surfaces including most granite, marble and limestone; and is not affected by temperatures lower than 100°C (212°F). However, like all stone material, CaesarStone can be damaged by sudden and rapid temperature changes. Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots, or roaster ovens.

Scratch Resistant
CaesarStone is a highly scratch resistant surface; however avoid abuse of the surface by refraining from using sharp objects such as sharp knives or screw drivers directly onto the surface.

Cleaning Agents to Avoid

It is important to be aware that like any other surface, CaesarStone can be permanently damaged if exposed to strong chemicals and solvents that can damage its physical properties. Never clean your CaesarStone surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers. Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.

Essastone Care & Maintenace

essastone is the pinnacle of engineered stone. With up to 95% natural quartz and an exceptional 15 year limited warranty, it’s a luxurious choice.

routine care and maintenance
For routine cleaning, use small quantities of non-bleach, non-abrasive cleaners together with warm water and a damp cloth or sponge. Liquid spills including fruits, vegetables, food colourings and curries, should be wiped up and cleaned with a mild detergent and water immediately after detection.

preventing heat damage
Protective trivets and heat pads must always be used underneath cookware such as skillets, saucepans, pots or dishes when removing hot items directly from any heat source (oven cooktop or microwave) and placing onto the essastone surface. Prolonged or sudden extreme temperature changes can permanently damage the material which is not covered under warranty.

preventing scratches
The use of cutting boards and taking care not to drop or move heavy objects on the surface will help to ensure the long lasting beauty of essastone. essastone’s resilient surface has been designed to withstand normal daily use and whilst it is resistant to scratches, cuts and chipping, cutting directly on the essastone surface should be avoided.

There are some strong chemicals and solvents that can cause damage to essastone. Paint remover, paint and stain strippers, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks, oven cleaners, drain cleaners and chemicals with high alkaline pH levels are examples of products that could damage the surface. If a strong chemical or solvent comes into contact with your essastone surface, rinse immediately with plenty of water then follow with normal cleaning procedures.

removing difficult spills and stains
If normal cleaning procedures do not work on stubborn or dried spills, use a non-abrasive cleaning pad such as a household sponge, along with a common mild cream cleanser or a glass and surface cleaner. Should chewing gum, nail polish, or similar substances adhere to the surface, they can be removed with a plastic scraper. Gently scrape off the substance, then follow the routine cleaning procedures listed above.

note: Should paint spots or stains persist after following the above procedures then, as a last alternative, the spot use of acetone may be successful. Testing on an inconspicuous area first is highly recommended.

general comments
essastone requires no sealing or special cleaning products. essastone is made from natural quartz, therefore variations in colour and patterns may occur. Small surface spots and blotches are typical in engineered quartz surfaces.

Quantum Quartz Care & Maintenace

Benchtops & Floors
Quantum Quartz® is a high quality solid non porous surface product that is resistant to scratches, heat and stain however, Quantum Quartz® is not heat, stain and scratch proof. Quantum Quartz® requires minimum maintenance and the following care and maintenance guidelines will help to keep the surface in immaculate condition for years.

General routine care and maintenance
Quantum Quartz® is highly resistant to stains caused by fruit juices, liquid food colouring, coffee, tea, wine, grapes, soft drinks, paints, nail polish and remover, automotive fluids, and permanent markers. If accidentally any of the above is spilt on the top / floor, wipe off the stained area with any commonly available multi-purpose cleaner or household detergent and then with ordinary water immediately. For more stubborn spills and stains, repeat the procedure several times and use a household scouring pad to remove the stain. It is possible that some of the stubborn stains may leave a light mark or very slight discolouration on the stones.
The high gloss finish and extremely low moisture absorption of Quantum Quartz® fully eliminates the need for any sealing.

Preventing damage to bench tops from heat
Quantum Quartz® is designed and manufactured to withstand moderate heat and the product is not heat proof. The Thermal -shock resistance is increased with the increase of the used thickness of Quantum Quartz®, a slab with the thickness of 30 mm is far more resistant than a 10 mm slab Quantum Quartz® surface. Like any other composite material, Quantum Quartz® may be damaged by a sudden or lasting exposure to high temperatures, mainly at the edges and cut-outs of the product resulting in cracks. To prevent thermal shock, discolouration or other damages, it is necessary to use insulating pads when putting hot objects aside and not to expose the surface to open flames and prolonged contact with very hot pots. We always recommend using a hot pad or trivet, especially when using cooking units such as electric frying pans, crock pots, or roaster ovens.

Use of common kitchen implements
Common kitchen implements including sharp knives won’t harm the Quantum Quartz®, as they are made up of pure natural quartz. Continued use of kitchen knives on the bench tops could dull the polished surface. Care should be exercised when moving heavy objects and avoid dropping heavy kitchen tools.

Removing foreign materials
If accidentally food, chewing gum, nail polish, paint or any other foreign matter found sticking to the top / floor, simply scrape away the same with a sharp blade or sharp plastic scraper. The metal surface used in scraping the dirt may leave grey metal marks on the surface, and ordinary scouring pads can easily remove them. Wash and rinse the surface in the normal way with water.

Exposure to chemicals and solvents
Quantum Quartz® can be permanently damaged by prolonged exposure to strong chemicals and solvents. It is advisable not to use hydro fluoric acid, any products containing trichlorethane or methylene chloride and paint strippers.

Exposure to direct sunlight
Quantum Quartz® slabs and tiles when exposed to direct sunlight may result in colour change and warping, it is advisable to avoid direct sunlight over a prolonged period on the surfaces.

Maintenance of floors
Dust, grit and barrier materials from the floors should be removed on a daily basis by sweeping with a soft brush and when necessary by use of machine. Sand can scratch the Quartz based Tile floors and the surfaces should be always kept free from dust, sand and soil. Quantum Quartz® surfaces can be easily cleaned with warm water and mild household detergent, using a standard mop. Make sure the floor is completely dry before allowing people to walk on it.

Maintenance of honed finish
Honed finish surfaces require additional daily maintenance and care than the polished surfaces. The area exposed on a honed finish is more than the polished surface; hence any dirt, markings and scratches would be more obvious on a honed finish surface than on a polished surface. These markings can be removed using non abrasive cleaning products.

Care & Maintenance of ‘PEARLY SHORES’ and 'NERO PERLA'
This unique Product combines shells with fine grain quartz resulting in a beauty unsurpassed by any other Product in our range. However, because of the introduction of these shells, the areas where the shells are embedded on the surface of the product are susceptible to staining and react to vinegar, citric and other acids as the shells are made up of calcium carbonate. As the shells are softer than the quartz it will tend to get scratched or abrade if it comes into contact with harder materials.
Like any boutique item available as a solid surface on the market we suggest that it be looked after in a manner that is consistent to maintaining a normal marble or granite benchtop. Furthermore, any accidental spillage of vinegar, citrus fruit juices on the surface should be immediately wiped off with clean water to avoid any reactions.

Granite Care & Maintenace

We do not recommend placing very hot items (such as saucepans and oven pots) directly on any stone based bench top surface, as this will cause extreme THERMAL SHOCK in the slab due to stone bench top is heat resistant up to between 150 and 200 temperature, Damage may not be noticed immediately if this is done regularly, however over time hairline cracks may appear reducing the strength of the product.

Do not use chemical products for cleaning such as acid like chemicals, Jif on your new bench top as this can cause a scum build up eventually taking way the high gloss finish that granite & marble achieves.

Lighter colored granites will be more prone to staining than darker ones. Wiping spills immediately will help avoid most potential staining. Your bench top is sealed with water-resistant sealer after installation. We recommend your bench top could be sealed again after few month later in order to high level of porosity and, the, periodically re-sealing granite according to the sealer’s instruction.

Products such as coffee, red wine, cooking oils, butter, lemon juice, tomatoes and anything else acidic should be wiped off the bench top as soon as possible. Take care to use the proper cleaning agents; those that are ammonia based can etch the granite and dull its polish.

Do not use near radiators or naked flames as dangerous gas is formed. Vapours are harmful to your health with prolonged exposure. Keep away from any sources of ignition – Do not smoke. Avoid contact with eyes and skin. Avoid breathing vapour or spray mist.

While cutting directly on granite surfaces will not affect the large majority of granites, cutting boards are recommended to avoid quickly knives. Repeated use of a knife in the same place on a granite bench top eventually wears down the polish.

Be careful of the weak part of the kitchen bench tops, for example the front & back of sink and cook top parts. Do not press down those parts because they are easy crack or break.

Note that door threshold surface is slippery when wet. Care should be taken to promptly remove liquids or foreign materials that might result in safety hazards before permitting pedestrian traffic.

Although granite is a solid and strong material it will not expand or contract to any measurable degree and therefore should not be subjected to excessive weight, stress or extreme temperatures. This can cause granite to fracture crack as a workbench!

Any damage to the bench top due to incorrect use or abuse will be excluded from the warranty.

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